ConnectWise
One platform to monitor, secure, and support every client
A Word from the CyberLion
ConnectWise powers a large share of the world’s managed service providers. Its Asio platform unifies remote access, monitoring, and security in a single pane of glass — so teams move from reactive firefighting to proactive, automated service delivery. ConnectWise is the first vendor to unify SIEM, automated security actions, and backup/recovery visibility in one intelligent platform.
Main Features
Single pane of glass
Remote access, RMM, PSA, and security share data and dashboards under Asio — an RMM alert can become a PSA ticket with client, asset, and contract details already attached.
AI-assisted automation
RPA-powered Security Actions and agentic MDR contain suspicious M365 activity automatically, cutting the manual triage that eats analyst hours.
Open, no lock-in ecosystem
The Security Dashboard ties together 14+ platforms — Microsoft Defender, SentinelOne, Bitdefender, Cisco, ESET and more — so you standardize or mix EDR across clients.
Backstage remote support
Technicians troubleshoot endpoints without interrupting the end user, with 256-bit AES encryption, MFA, and role-based access.
Faster detection and response
Unified alerts and automated actions deliver 30-50% faster detection and response, with a stated sub-15-minute threat-assessment SLA.
Product Suite
ConnectWise ScreenConnect
Remotely access and support any device, anywhere. Attended support, unattended access, and privileged access management (PAM) in one tool.
ConnectWise RMM
Monitor and manage client networks — patching, endpoint health, and third-party app updates — hands-on, automated, or backed by ConnectWise NOC services.
ConnectWise Cybersecurity Management
SIEM (formerly Perch), MDR, and Security360 attack-surface management, delivered through a channel-only model built for MSPs serving SMBs.
Trusted by Leading Companies
Use Cases & News
Remote access is one of the most abused entry points in any environment. Shared admin passwords and unrestricted sessions are how attackers move laterally. ScreenConnect Privileged Access secures, monitors, and…
SMB clients now expect always-on protection, but few MSPs can staff a 24/7 SOC. ConnectWise Cybersecurity Management provides SIEM plus MDR through a channel model, so you deliver enterprise-grade detection…
In the “keys to the castle” sense, most MSPs run remote access, monitoring, and ticketing as three disconnected tools — re-finding the same machine in each, copying data by hand,…