SMB clients now expect always-on protection, but few MSPs can staff a 24/7 SOC. ConnectWise Cybersecurity Management provides SIEM plus MDR through a channel model, so you deliver enterprise-grade detection and response without building the SOC yourself.
Why it matters
Point security tools force analysts to toggle between interfaces during exactly the moments that count. ConnectWise unifies SIEM, automated security actions, and backup/recovery visibility so detection, response, and recovery happen in one place.
What teams experience
- SIEM integrations across Microsoft 365, SentinelOne, Bitdefender, Cisco Meraki/Umbrella, Duo and more.
- Agentic MDR with RPA-powered Security Actions for instant containment of suspicious M365 activity.
- Multiple EDR engines supported, so you standardize or mix across your client base.
Business impact
30-50% faster detection and response, reduced tool sprawl, and a new recurring-revenue security service line — without a separate vendor relationship.
Honest note: ConnectWise MDR is sold through MSP partners only, not direct to end customers, and it’s still maturing its analyst-validated recognition versus dedicated MDR specialists. Fine for MSP delivery; not a fit for a direct enterprise buyer.
