When educational institutions face the twin challenges of protecting thousands of student and staff identities and delivering a seamless digital experience, BIO-key’s IAM solution steps in:
Scenario: A large college or university platform supports a wide array of applications—learning-management systems (e.g., Canvas, Blackboard), student portals, library databases and remote-access systems. Students and faculty struggle with multiple passwords, frequent resets, and slow access. Meanwhile, the IT team is bogged down by high help-desk volumes and must ensure compliance with regulations like FERPA, GDPR and others.
Solution: By deploying BIO-key’s PortalGuard platform, the institution:
- Enables Single Sign-On across all major applications, reducing login friction for students, faculty and staff.
- Offers Self-Service Password Reset (SSPR), freeing the help-desk from routine password calls—potentially reducing those calls by up to 95%.
- Integrates Multi-Factor Authentication (MFA) including biometrics so that identity verification is strong yet unobtrusive—even for remote learning environments.
- Provides visibility, audit logs and compliance reporting—helping the institution demonstrate control over user access and sensitive data.
Results:
- Students experience faster, smoother access to digital resources and are more satisfied with the institution’s tech-savviness.
- IT teams spend less time on password resets and can focus on strategic initiatives rather than support tasks.
- The institution strengthens its security posture, supports modern authentication (including passwordless/biometric options) and reduces risk of data breaches.
- Compliance with regulations becomes more manageable thanks to unified identity-and-access controls and detailed auditing.
This use-case demonstrates how an institution can uplift its digital experience and enhance security by implementing a unified IAM solution tailored for the education sector.
